Services & Support
Expert Software Services Backed by Reliable Support
Technology is most valuable when it works seamlessly with your business processes. We provide implementation, customization, training, cloud deployment, technical support and annual maintenance services that help businesses maximize their technology investment.
Your Trusted Technology Partner
Businesses today require more than software.
They need a reliable partner who understands their operations, provides timely support, and helps them adapt to changing business requirements. From consultation to ongoing maintenance, we support you at every stage.
- Improve Productivity
- Reduce Operational Challenges
- Automate Business Processes
- Strengthen Data Security
- Enhance Reporting & Visibility
- Minimize Downtime
- Improve User Adoption
- Support Business Growth
Our Core Services
End-to-End Software Services
TallyPrime Implementation
- New License Installation
- Company Creation & Setup
- GST Configuration
- Inventory Configuration
- User Rights Management
- Report Setup
- Data Migration
- User Training
Benefits
Tally Customization
- Voucher Attachment Module
- Voucher Security Module
- Approval Workflow
- Customized Invoice Formats
- MIS Reports
- Dashboard Development
- Business Process Automation
- Third-Party Integrations
Benefits
TSS Renewal
- TSS Renewal
- Subscription Verification
- Renewal Reminders
- Product Update Assistance
- Compliance Guidance
Benefits
Tally on Cloud
- Cloud Deployment
- Migration to Cloud
- Multi-User Configuration
- Backup Management
- Security Setup
- Performance Optimization
Benefits
Tally on Mobile & Biz Analyst
- Sales Reports
- Inventory Reports
- Outstanding Reports
- Order Booking
- Customer Visit Tracking
- GPS-Based Check-In & Check-Out
- Mobile Attendance
Benefits
Logic ERP Services
- ERP Consultation
- Requirement Analysis
- Implementation
- Data Migration
- User Training
- Customization
- Technical Support
Benefits
Technical Support Services
Fast, Reliable & Business-Focused Support
Technology issues can impact productivity and business operations. Our support team works to resolve issues quickly and efficiently.
Technical Support
- Software Errors
- User Assistance
- Configuration Issues
- Report Troubleshooting
- Data-Related Issues
- Performance Optimization
- Update Assistance
- Functional Guidance
Remote Support
- Quick Resolution
- Reduced Downtime
- Lower Support Cost
- Immediate Assistance
Most issues can be resolved remotely through secure support tools.
Onsite Support
- Installation & Setup
- User Training
- Data Migration
- Process Consultation
- ERP Deployment
- Health Check Audits
Annual Maintenance Contract
- Technical Support
- User Guidance
- Product Assistance
- Health Checks
- Configuration Support
- Troubleshooting Services
Data Migration
- Excel to Tally
- Legacy Software to Tally
- Tally Data Migration
- ERP Migration
- Master Data Transfer
- Historical Data Migration
Training & User Enablement
- TallyPrime Training
- GST Operations
- Inventory Management
- Payroll Processing
- Logic ERP Training
- Biz Analyst Training
- Reporting & Analysis
Support Plans
Choose the Right Support Package
Basic
For startups & single-user businesses
Ideal for startups, single-user businesses, and organizations requiring occasional assistance.
Get StartedStandard
For growing businesses
Best for growing businesses requiring regular support and faster response times.
Get StartedPremium
For multi-user & mission-critical environments
Recommended for multi-user environments, cloud deployments, ERP users, and businesses where software availability is critical.
Get Started| Features | Basic | Standard | Premium |
|---|---|---|---|
| Phone Support | |||
| Remote Support | |||
| WhatsApp Support | |||
| Installation Assistance | |||
| User Guidance | |||
| Configuration Support | Limited | ||
| Health Check Review | |||
| Priority Response | |||
| Custom Report Assistance | Limited | ||
| Onsite Visit Support | Chargeable | Limited | Included* |
| Dedicated Support Coordinator | |||
| Business Process Consultation | Limited | ||
| Response Level | Standard | High | Highest |
* As per AMC terms and service location.
Industries We Serve
Trusted Across Multiple Industries
Why Choose Us
Your Trusted Technology Partner
Experienced Professionals
A skilled team with expertise in accounting software, ERP, cloud solutions, and business automation.
Fast Response Time
Quick support through phone, remote access, email, and WhatsApp.
Business-Focused Approach
We focus on solving business challenges — not just technical issues.
Long-Term Partnership
We aim to become your trusted technology partner for growth.
Dedicated Support Team
Professional assistance whenever you need it.
FAQ
Frequently Asked Questions
Let's Keep Your Business Running Smoothly
Get a written recommendation and quote.
Whether you need implementation, customization, cloud deployment, mobile solutions, ERP services, training or ongoing technical support, Sun Info Global Services is here to help.
